FEATURED PAST WORK

Eva by Your Case Plan

Designed a chatbot for social services to help save social workers time and improve digital equity in North Carolina.

  • Grant Writing & University RelationsCo-developed grant application with NC State University to request federal funding for a two year project.
  • Partnership DevelopmentDeveloped a diverse set of 35 county Department of Social Services partners across North Carolina.
  • Product DevelopmentBuilt a custom chatbot and text alert system to allow clients to receive on-demand support from their social workers.
Learn more about Your Case Plan
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Project Highlights

This project was designed to improve child welfare outcomes by improving social worker and client communication, which has evolved into Your Case Plan's primary product offering.

Local Government Relations

Engaged all 100 counties in North Carolina to explore interest from county leadership in piloting Eva in their county. After a few weeks, 29 counties signed on to request funding, representing a diverse set of urban and rural counties.

Counties Included:

Durham, Greene, Vance, Onslow, Sampson, Yancey, Alexander, Caldwell, Hyde, Stokes, Warren, Granville, Wilson, New Hanover, Pamlico, Catawba, Richmond, Wayne, Chatham, Alamance, Burke, Forsyth, Hertford, Duplin, Clay, Transylvania, Randolph, Carteret, Jones

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Research Backed Evidence Based Best Practices

Worked alongside state and university leaders to develop a financial plan and two year budget for a $2M federally funded grant opportunity to develop an evidenced-based best practice to improve outcomes in the state's child welfare system.

While the project was unfunded, this laid the foundation for the development of Your Case Plan as a standalone product offering.

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Product Development

Creates product mock-ups, conducted user research and usability testing with stakeholders to create a mobile first solution designed to improve digital equity in social services.

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University Relations

Built relationships across NC State University's campus to bring together the Center for Family and Community Engagement (CFACE) and the Social Innovation and Entrepreneurship (SIE) to work together to bring Eva to social workers throughout the state with the necessary supports and training provided from their existing outreach and fellowship programs.

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“Social Workers and parents need better ways to communicate and keep track of the ever-expanding paperwork in cases, and tasks to complete. Cases often extend beyond timeframes due to miscommunication and opportunities for intervention or improvement are lost. It will be a step in simplifying the currently overly complex child welfare system.”
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Robby Hall, DirectorRichmond County Department of Social Services

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