Designed a chatbot for social services to help save social workers time and improve digital equity in North Carolina.
This project was designed to improve child welfare outcomes by improving social worker and client communication, which has evolved into Your Case Plan's primary product offering.
Engaged all 100 counties in North Carolina to explore interest from county leadership in piloting Eva in their county. After a few weeks, 29 counties signed on to request funding, representing a diverse set of urban and rural counties.
Counties Included:
Durham, Greene, Vance, Onslow, Sampson, Yancey, Alexander, Caldwell, Hyde, Stokes, Warren, Granville, Wilson, New Hanover, Pamlico, Catawba, Richmond, Wayne, Chatham, Alamance, Burke, Forsyth, Hertford, Duplin, Clay, Transylvania, Randolph, Carteret, Jones
Worked alongside state and university leaders to develop a financial plan and two year budget for a $2M federally funded grant opportunity to develop an evidenced-based best practice to improve outcomes in the state's child welfare system.
While the project was unfunded, this laid the foundation for the development of Your Case Plan as a standalone product offering.
Creates product mock-ups, conducted user research and usability testing with stakeholders to create a mobile first solution designed to improve digital equity in social services.
Built relationships across NC State University's campus to bring together the Center for Family and Community Engagement (CFACE) and the Social Innovation and Entrepreneurship (SIE) to work together to bring Eva to social workers throughout the state with the necessary supports and training provided from their existing outreach and fellowship programs.
We look forward to connecting 👋 👋 👋
We bring over a decade of technology, startup, and non-profit experience to the table. If you're working in these areas, we would love to connect and explore how we can team up 🙌 🙌 🙌